Archive for the ‘Live Network Status’ Category

Outage – Marvin

For a period yesterday evening Marvin server was offline due to a cyber attack on a clients website.

We have successfully isolated the website being attacked and all services are back online as normal.

Thank you for your patience and understanding.

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web hosting calendar Posted: March 9th, 2011

Packet Loss- Marvin Server

We appear to be having issue with a router which is causing some packet loss when connecting to Marvin server.

Please be rest assured that we are working to resolve this ASAP.

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web hosting calendar Posted: November 2nd, 2010

Planned Maintenance: (30th Oct 2010)

On Saturday 30th Oct we will be moving the following servers into a new rack:

> Zen
> Hal

We expect the downtime for each server to be no more than 20 minutes. Apologies for any inconveniences caused.

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web hosting calendar Posted: October 29th, 2010

Sunday 3rd of october : Core Network Software Upgrade

On Sunday 3rd Oct at 12am – our network provider will be performing maintenance on their core router.

This is expected to take around 15-20 minutes. During this time the following servers will be offline:

> Hal
> Zen
> Kryten
> Holly

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web hosting calendar Posted: October 1st, 2010

Network issues – Multiple Servers

We have currently experiencing network issues which are affecting multiple servers:

Zen
Hal
Kryten

We are working to resolve this issue ASAP. At the moment we have no ETA on this issue. Updates will follow shortly.

—————————-

UPDATE.

We have an engineer onsite now. We are hoping to resolve the issue within the next 30 minutes. Apologies for any problems caused.

——————————

UPDATE.

We have now resolved this issue. Apologies for any issues caused.

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web hosting calendar Posted: September 7th, 2010

Outage Zen Server

We today had an outage on Zen server. This has now been resolved, service is resumed as normal.

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web hosting calendar Posted: August 14th, 2010

Zen Server Name Server Maintenance

We are currently running maintenance on one of the name servers (ns5) for Zen server.

This will affect customers using the following name servers: ns5/ns6

You web hosting service will remain uninterrupted, however may appear slightly slower while we are running maintenance.  Thank You.

——————————–

UPDATE.

This has now been completed. Service on Zen server will be back to normal. Thanks.

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web hosting calendar Posted: July 5th, 2010

iMail Server – Connection issues

We are currently having some connection issues with our iMail server.

We are expecting the issue to be resolved within the next hour. All emails received will NOT be lost during this period as we have our backup mail server holding all incoming emails until the iMail issue is resolved.

Apologies for any problems caused, we are working to resolve this ASAP.

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web hosting calendar Posted: May 11th, 2010

Marvin – RAM Upgrade

This box will be going down at 5am BST tomorrow for a RAM upgrade. We don’t expect this to take longer than 30 minutes.

Apologies for any inconvenience this may cause, but it will improve the server’s stability quite a bit.

Let us know if there are any questions. Thanks.

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web hosting calendar Posted: May 10th, 2010

Short Outage 7th Feb

Yesterday at 4.20pm a few servers were offline for 10 minutes due to a down router. This issue has now been resolved.

Thank you for your patience.

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web hosting calendar Posted: February 8th, 2010
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